Last updated: June 30, 2026
Sense of Community is a nonprofit organization, and we deeply appreciate the generosity of our donors. This policy explains how donations are handled and the circumstances under which a refund may be requested.
All donations made to Sense of Community are considered final and non-refundable. Because your contribution is put to immediate use supporting our community programs — including outreach, education, youth initiatives, and housing — we are generally unable to return donated funds.
We understand that mistakes can happen. If you believe an error occurred — for example, an accidental duplicate charge or an incorrect donation amount — please contact us as soon as possible and we will work with you to resolve the issue.
To request a refund review, please contact us within 30 days of the donation date at:
Please include your name, the email used at checkout, the donation amount, and the date of the transaction. Refund requests are reviewed on a case-by-case basis.
If you set up a monthly recurring donation and wish to cancel, you may do so at any time by contacting us. Cancellations will stop future charges but do not entitle you to a refund of prior donations already processed.
All donations are processed securely by Stripe. We do not store your full credit card information on our servers.
If you have any questions about this policy or your donation, please reach out to info@sense-of-community.org or (240) 249-2485.